Dale Carnegie's top tips for cultivating relationships...

Although he died in 1955, Carnegie's books on self-improvement still sell. He has some good advice for developing relationships with people. In fact, analysis will show a common theme is being aware of one's own reaction to others, especially on first meeting. This is Responsibility Assumption. Click the link to find a fascinating article about it. There are varying degrees postulated. For instance, the catchphrase "mind over matter" summarises postulation of total personal responsibility. Carnegie's techniques are not controversial. I hope you find them intriguing and useful.

Fundamental techniques in handling people:

1. Don't criticise, condemn or complain.
2. Give honest and sincere appreciation.
3. Arouse in the other person an eager want.

Six ways to make people like you:

1. Become genuinely interested in other people.
2. Smile.
3. Remember that a person's names to that person, the sweetest, most important sound in any language.
4. Be a good listener. Encourage others to talk about themselves.
5. Talk in terms of the other person’s interests.
6. Make the other person feel important - and do it sincerely.

Win people round to your way of thinking

1. The only way to get the best of an argument is to avoid it altogether.
2. Show respect for the other person's opinions. Never say: "You're wrong".
3. If you are wrong, admit it quickly and emphatically.
4. Begin in a friendly way.
5. Get the other person saying "Yes. Yes" immediately.
6. Let the other person do a great deal of the talking.
7. Let the other person feel that the idea is his or hers.